/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--radius-sm:.25rem;--radius-md:.375rem;--radius-lg:.5rem;--shadow-sm:0 1px 3px 0 #0000001a, 0 1px 2px -1px #0000001a;--shadow-md:0 4px 6px -1px #0000001a, 0 2px 4px -2px #0000001a;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.invisible{visibility:hidden}.visible{visibility:visible}.sr-only{clip-path:inset(50%);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.static{position:static}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.block{display:block}.contents{display:contents}.flex{display:flex}.hidden{display:none}.inline{display:inline}.table{display:table}.grow{flex-grow:1}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.border{border-style:var(--tw-border-style);border-width:1px}.shadow{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.blur{--tw-blur:blur(8px);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}}:root{--blurple-950:#211856;--blurple-900:#352a9f;--blurple-800:#4032b8;--blurple-700:#5547d9;--blurple-100:#e9e6ff;--blurple-50:#f5f3ff;--orange-700:#b84316;--orange-600:#d9551d;--orange-500:#f26b2a;--orange-100:#ffe2d3;--orange-50:#fff3ec;--ink:#1e1b2e;--ink-soft:#343047;--muted:#666176;--muted-light:#8a8498;--line:#dedbea;--line-strong:#c9c4da;--surface:#fff;--surface-soft:#f8f7fc;--danger:#a61b1b;--danger-soft:#fff0f0;--warning:#9a4b08;--warning-soft:#fff5dc;--success:#166534;--success-soft:#eaf8ef;--shadow-sm:0 8px 24px #21185614;--shadow-md:0 22px 55px #21185621;--radius-sm:10px;--radius-md:18px;--radius-lg:28px}*{box-sizing:border-box}html{scroll-behavior:smooth;overflow-x:clip}body{background:var(--surface);max-width:100%;min-height:100vh;color:var(--ink);font-family:var(--font-geist-sans), Arial, Helvetica, sans-serif;text-rendering:optimizelegibility;margin:0;line-height:1.55;overflow-x:clip}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}a{color:inherit;text-decoration:none}img{max-width:100%;display:block}h1,h2,h3,p,ul,ol,dl,dd{margin-top:0}h1,h2,h3{color:var(--ink);letter-spacing:-.035em;font-weight:760;line-height:1.08}h1{font-size:clamp(2.7rem,6vw,5.3rem)}h2{font-size:clamp(2rem,3.7vw,3.35rem)}h3{font-size:1.22rem}::selection{background:var(--orange-100);color:var(--ink)}:focus-visible{outline:3px solid var(--orange-500);outline-offset:3px}.skip-link{z-index:1000;background:var(--ink);color:#fff;border-radius:8px;padding:10px 14px;font-weight:750;transition:transform .16s;position:fixed;top:12px;left:12px;transform:translateY(-180%)}.skip-link:focus{transform:translateY(0)}.sr-only{clip:rect(0, 0, 0, 0)!important;white-space:nowrap!important;border:0!important;width:1px!important;height:1px!important;margin:-1px!important;padding:0!important;position:absolute!important;overflow:hidden!important}.muted{color:var(--muted)}.site-container{width:min(1120px,100% - 32px);margin-inline:auto}.public-shell{min-height:100vh;overflow:hidden}.public-header{z-index:20;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#fffffff5;position:relative}.public-header__inner{justify-content:space-between;align-items:center;gap:28px;min-height:82px;display:flex}.public-mobile-actions{display:none}.public-nav__staff{font-size:.875rem}.public-mobile-menu summary{border:1px solid var(--line-strong);border-radius:var(--radius-sm);min-height:44px;color:var(--ink);background:var(--surface);cursor:pointer;align-items:center;padding:9px 12px;font-size:.875rem;font-weight:700;list-style:none;display:flex}.public-mobile-menu summary::-webkit-details-marker{display:none}.public-mobile-menu[open] summary{background:var(--blurple-100)}.public-mobile-menu nav{border-bottom:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow-sm);gap:4px;padding:12px;display:grid;position:absolute;top:calc(100% + 1px);left:0;right:0}.public-mobile-menu nav a{overflow-wrap:anywhere;border-radius:8px;align-items:center;min-height:48px;padding:12px;font-size:1rem;display:flex}.public-mobile-menu nav a:hover{background:var(--blurple-50)}.public-mobile-request{min-height:44px;padding:9px 12px;font-size:.875rem}.tenant-status-actions{margin-top:24px}.tenant-status-actions__buttons{flex-wrap:wrap;gap:10px;display:flex}.tenant-status-actions .button{min-height:44px;font-size:.875rem}.tenant-status-actions p,.tenant-status-hours{color:var(--muted);margin:14px 0 0;font-size:.875rem}.tenant-completion{border-top:1px solid var(--line);padding-top:24px}.tenant-completion h4{margin:16px 0 8px;font-size:1rem}.tenant-completion p,.confirmation-details dd{overflow-wrap:anywhere;white-space:pre-line}.confirmation-next>.button{margin-top:14px;display:flex}.confirmation-next>.text-link{align-items:center;min-height:44px;margin-top:16px;display:inline-flex}.brand,.staff-brand{align-items:center;gap:12px;min-width:0;display:inline-flex}.official-logo{background-color:#fff;background-image:url(/metro-homeworks-logo.png);background-position:50% -49px;background-repeat:no-repeat;background-size:100%;border-radius:7px;flex:none;width:212px;height:54px;display:block;position:relative;overflow:hidden}.official-logo--compact{background-position-y:-43px;width:188px;height:49px}.brand__mark,.staff-brand__mark,.staff-sign-in__brand-mark{background:var(--blurple-800);width:46px;height:46px;box-shadow:inset -8px -8px 0 var(--blurple-900);color:#fff;letter-spacing:-.05em;border-radius:13px;flex:none;place-items:center;font-size:.82rem;font-weight:850;display:grid}.brand__text,.staff-brand__text{gap:1px;line-height:1.1;display:grid}.brand__text strong,.staff-brand__text strong{letter-spacing:-.02em;font-size:1rem}.brand__text small,.staff-brand__text small{color:var(--muted);font-size:.75rem}.public-nav{color:var(--ink-soft);align-items:center;gap:24px;font-size:.93rem;font-weight:650;display:flex}.public-nav a:not(.button):hover,.text-link:hover,.public-footer a:hover{color:var(--blurple-700)}.public-nav__phone{border-left:1px solid var(--line);color:var(--blurple-900);font-variant-numeric:tabular-nums;padding-left:24px}.emergency-banner{z-index:10;background:var(--orange-50);border-bottom:1px solid var(--orange-100);color:#702d10;position:relative}.emergency-banner__inner{justify-content:space-between;align-items:center;gap:20px;min-height:50px;padding-block:9px;display:flex}.emergency-banner__copy{align-items:center;gap:12px;margin:0;font-size:.88rem;display:flex}.emergency-banner__copy p{margin:0}.emergency-banner__signal{background:var(--danger);border-radius:999px;flex:none;width:9px;height:9px;box-shadow:0 0 0 5px #a61b1b1a}.emergency-banner__link{color:var(--orange-700);flex:none;font-size:.86rem;font-weight:800}.button{cursor:pointer;text-align:center;border:1px solid #0000;border-radius:12px;justify-content:center;align-items:center;gap:8px;min-height:46px;padding:11px 18px;font-size:.92rem;font-weight:760;line-height:1.2;transition:transform .15s,box-shadow .15s,background .15s,border-color .15s;display:inline-flex}.button:hover:not(:disabled){transform:translateY(-1px)}.button:disabled{cursor:not-allowed;opacity:.62}.button--primary{background:var(--blurple-800);color:#fff;box-shadow:0 8px 20px #4032b833}.button--primary:hover:not(:disabled){background:var(--blurple-900);box-shadow:0 12px 26px #352a9f42}.button--secondary{border-color:var(--line-strong);color:var(--blurple-900);background:#fff}.button--secondary:hover:not(:disabled),.button--ghost:hover:not(:disabled){background:var(--blurple-50);border-color:var(--blurple-100)}.button--ghost{color:var(--ink-soft);background:0 0;border-color:#0000}.button--danger,.button--danger-ghost{color:var(--danger)}.button--danger{background:var(--danger);color:#fff}.button--danger-ghost{background:var(--danger-soft);border-color:#f3c8c8}.button--warning{background:var(--warning-soft);color:var(--warning);border-color:#f4dca7}.button--completion{background:var(--success);color:#fff}.button--light{color:var(--blurple-900);background:#fff}.button--outline-light{color:#fff;background:0 0;border-color:#ffffff80}.button--small{border-radius:9px;min-height:36px;padding:7px 11px;font-size:.8rem}.button--wide{width:100%}.eyebrow,.staff-page-header__eyebrow,.staff-panel__eyebrow{color:var(--orange-600);letter-spacing:.11em;text-transform:uppercase;margin-bottom:12px;font-size:.74rem;font-weight:850}.eyebrow--light{color:#ffd6c2}.home-hero{background:radial-gradient(circle at 80% 20%,#5547d91a,#0000 30%),linear-gradient(#fff 0%,#fbfaff 100%);padding:clamp(58px,8vw,104px) 0;position:relative}.home-hero:after{content:"";pointer-events:none;border:56px solid #f26b2a0f;border-radius:50%;width:340px;height:340px;position:absolute;bottom:-120px;right:-100px}.home-hero__grid{z-index:1;grid-template-columns:minmax(0,1.22fr) minmax(330px,.78fr);align-items:center;gap:clamp(42px,7vw,86px);display:grid;position:relative}.home-hero__copy h1{max-width:760px;margin-bottom:24px}.home-hero__lede{max-width:680px;color:var(--muted);margin-bottom:30px;font-size:clamp(1.05rem,2vw,1.24rem);line-height:1.65}.home-hero__actions,.empty-state__actions,.staff-sign-in__actions{flex-wrap:wrap;gap:12px;display:flex}.trust-list{color:var(--muted);flex-wrap:wrap;gap:10px 24px;margin:26px 0 0;padding:0;font-size:.86rem;list-style:none;display:flex}.trust-list li:before{color:var(--success);content:"✓";margin-right:8px;font-weight:900}.home-hero__card{border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);background:#fff;padding:clamp(26px,4vw,38px);position:relative;overflow:hidden}.home-hero__card-accent{background:linear-gradient(var(--orange-500), var(--blurple-700));width:7px;position:absolute;inset:0 auto 0 0}.home-hero__card h2{margin-bottom:22px;font-size:clamp(1.65rem,3vw,2.25rem)}.check-list{gap:13px;margin:0;padding:0;list-style:none;display:grid}.check-list li{color:var(--ink-soft);padding-left:28px;position:relative}.check-list li:before{background:var(--blurple-100);width:19px;height:19px;color:var(--blurple-900);content:"✓";border-radius:50%;place-items:center;font-size:.68rem;font-weight:900;display:grid;position:absolute;top:1px;left:0}.home-hero__card-note{border-top:1px solid var(--line);color:var(--muted);margin:24px 0 0;padding-top:20px;font-size:.84rem}.section{padding:clamp(64px,8vw,104px) 0}.section--soft{background:var(--surface-soft);border-block:1px solid #eeeaf6}.section--compact{padding:36px 0 72px}.section--form,.section--legal,.section--confirmation{background:var(--surface-soft);padding-top:48px}.section-heading{max-width:700px;margin-bottom:42px}.section-heading--centered{text-align:center;margin-inline:auto}.section-heading h2,.split-section h2{margin-bottom:18px}.section-heading p:last-child,.split-section__intro>p:last-of-type{color:var(--muted);font-size:1.05rem}.process-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin:0;padding:0;list-style:none;display:grid}.process-card{border:1px solid var(--line);border-radius:var(--radius-md);background:#fff;min-height:260px;padding:30px}.process-card__number{color:var(--orange-500);font-family:var(--font-geist-mono), monospace;margin-bottom:36px;font-size:.82rem;font-weight:800;display:inline-block}.process-card h3{margin-bottom:12px;font-size:1.45rem}.process-card p{color:var(--muted);margin:0}.split-section{grid-template-columns:minmax(0,.78fr) minmax(360px,1.22fr);align-items:start;gap:clamp(40px,8vw,100px);display:grid}.split-section--top{align-items:start}.text-link{color:var(--blurple-900);margin-top:10px;font-weight:780;display:inline-block}.property-list{border:1px solid var(--line);border-radius:var(--radius-md);margin:0;padding:0;list-style:none;overflow:hidden}.property-list li{border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:16px;padding:20px 22px;display:flex}.property-list li:last-child{border-bottom:0}.property-list__marker{background:var(--blurple-50);width:40px;height:40px;color:var(--blurple-900);border-radius:11px;flex:none;place-items:center;font-size:.72rem;font-weight:850;display:grid}.property-list span:last-child{gap:2px;display:grid}.property-list small{color:var(--muted)}.contact-band{background:var(--blurple-900);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);color:#fff;justify-content:space-between;align-items:center;gap:32px;padding:clamp(28px,5vw,48px);display:flex}.contact-band h2{color:#fff;max-width:720px;margin-bottom:12px;font-size:clamp(1.7rem,3vw,2.65rem)}.contact-band p:last-child{color:#dcd8ff;max-width:720px;margin-bottom:0}.contact-band__actions{flex-wrap:wrap;flex:none;gap:10px;display:flex}.page-intro,.emergency-hero,.confirmation-hero{background:var(--blurple-950);color:#fff;position:relative;overflow:hidden}.page-intro:after,.emergency-hero:after,.confirmation-hero:after{content:"";border:62px solid #f26b2a29;border-radius:50%;width:380px;height:380px;position:absolute;top:-130px;right:-100px}.page-intro__inner,.emergency-hero__inner,.confirmation-hero__inner{z-index:1;justify-content:space-between;align-items:flex-end;gap:36px;min-height:340px;padding-block:68px;display:flex;position:relative}.page-intro__inner--narrow{max-width:850px}.page-intro h1,.emergency-hero h1,.confirmation-hero h1{color:#fff;max-width:820px;margin-bottom:18px;font-size:clamp(2.6rem,5.4vw,4.7rem)}.page-intro p:last-child,.emergency-hero p,.confirmation-hero p{color:#dcd8ff;max-width:720px;margin-bottom:0;font-size:1.08rem}.page-intro__aside{border-radius:var(--radius-md);background:#ffffff14;border:1px solid #ffffff29;flex:none;gap:10px;max-width:320px;padding:20px;display:grid}.page-intro__aside strong{color:#fff;margin-bottom:2px}.page-intro__aside span{color:#dcd8ff;padding-left:20px;font-size:.88rem;position:relative}.page-intro__aside span:before{background:var(--orange-500);content:"";border-radius:50%;width:6px;height:6px;position:absolute;top:.44em;left:2px}.page-intro__date{color:#ffd5c0;font-family:var(--font-geist-mono), monospace;font-size:.8rem}.form-layout{grid-template-columns:minmax(0,1fr) 300px;align-items:start;gap:28px;display:grid}.request-form{gap:20px;display:grid}.form-section{border:1px solid var(--line);border-radius:var(--radius-md);min-width:0;box-shadow:var(--shadow-sm);background:#fff;margin:0;padding:clamp(24px,4vw,38px)}.form-section>legend{color:var(--ink);letter-spacing:-.025em;align-items:center;gap:12px;padding:0 8px;font-size:clamp(1.2rem,2vw,1.46rem);font-weight:780;display:flex}.form-section__number{background:var(--blurple-800);color:#fff;width:31px;height:31px;font-family:var(--font-geist-mono), monospace;border-radius:9px;place-items:center;font-size:.72rem;display:grid}.form-section__intro{color:var(--muted);margin:8px 0 26px}.form-grid{gap:20px;display:grid}.form-grid--two{grid-template-columns:repeat(2,minmax(0,1fr))}.field,.staff-action-form label{align-content:start;gap:8px;min-width:0;display:grid}.field--full{grid-column:1/-1}.field>label,.nested-fieldset>legend,.staff-action-form label>span,.staff-action-form fieldset>legend,.work-order-filters label>span{color:var(--ink-soft);font-size:.88rem;font-weight:740}.field input,.field select,.field textarea,.staff-action-form input,.staff-action-form select,.staff-action-form textarea,.work-order-filters input,.work-order-filters select,.activity-filters input,.activity-filters select{border:1px solid var(--line-strong);width:100%;min-height:46px;color:var(--ink);background:#fff;border-radius:10px;padding:11px 13px;transition:border-color .15s,box-shadow .15s}.field textarea,.staff-action-form textarea{resize:vertical;min-height:112px}.field input:hover,.field select:hover,.field textarea:hover,.staff-action-form input:hover,.staff-action-form select:hover,.staff-action-form textarea:hover{border-color:#aea7c8}.field input:focus,.field select:focus,.field textarea:focus,.staff-action-form input:focus,.staff-action-form select:focus,.staff-action-form textarea:focus,.work-order-filters input:focus,.work-order-filters select:focus{border-color:var(--blurple-700);outline:0;box-shadow:0 0 0 4px #5547d91c}.field input[readonly]{background:var(--surface-soft);color:var(--muted)}.field__help,.field__error,.staff-action-form small{color:var(--muted);margin:0;font-size:.78rem;font-weight:480}.field__error{color:var(--danger)}.required-marker,.optional-marker{margin-left:4px;font-size:.68rem;font-weight:760}.required-marker{color:var(--orange-700)}.optional-marker{color:var(--muted-light)}.nested-fieldset{border:0;border-top:1px solid var(--line);min-width:0;margin:26px 0 0;padding:24px 0 0}.choice-card-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:14px;display:grid}.choice-card{border:1px solid var(--line);cursor:pointer;border-radius:13px;align-items:flex-start;gap:12px;min-height:112px;padding:17px;transition:border-color .15s,background .15s;display:flex}.choice-card:hover{background:var(--blurple-50);border-color:var(--blurple-700)}.choice-card:has(input:checked){background:var(--blurple-50);border-color:var(--blurple-700)}.choice-card input{width:18px;height:18px;accent-color:var(--blurple-700);margin:2px 0 0}.choice-card span{gap:5px;display:grid}.choice-card small{color:var(--muted);font-size:.77rem;line-height:1.45}.stacked-choices{gap:10px;display:grid}.check-row,.staff-checkbox,.staff-radio{cursor:pointer;align-items:flex-start;gap:11px;display:flex!important}.check-row{border:1px solid var(--line);border-radius:11px;padding:14px 16px}.check-row--required{background:var(--orange-50);border-color:var(--orange-100)}.check-row input,.staff-checkbox input,.staff-radio input{accent-color:var(--blurple-700);flex:none;margin:2px 0 0;width:18px!important;height:18px!important;min-height:18px!important}.integration-notice,.form-error-summary,.staff-action-form__notice,.integration-configuration-warning,.test-data-notice,.work-order-created-notice,.staff-config-note{border-radius:12px;padding:16px 18px;font-size:.86rem}.integration-notice,.staff-action-form__notice,.staff-config-note{background:var(--blurple-50);border:1px solid var(--blurple-100);color:var(--blurple-950)}.work-order-created-notice{color:#175a46;background:#e4f3ec;border:1px solid #b8ddcf;gap:4px;display:grid}.form-error-summary{background:var(--danger-soft);color:var(--danger);border:1px solid #f1caca}.form-error-summary h2{color:var(--danger);margin-bottom:8px;font-size:1rem}.form-error-summary ul{margin-bottom:0}.form-submit-row{justify-content:space-between;align-items:center;gap:20px;display:flex}.form-submit-row p{color:var(--muted);margin:0;font-size:.82rem}.button--submit{min-width:220px}.form-trap{width:1px;height:1px;position:absolute;top:auto;left:-10000px;overflow:hidden}.form-sidebar{gap:16px;display:grid;position:sticky;top:24px}.form-sidebar__card{border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-sm);background:#fff;padding:22px}.form-sidebar__card--accent{background:var(--orange-50);border-color:var(--orange-100)}.form-sidebar__card h2,.form-sidebar__card h3{margin-bottom:12px;font-size:1.15rem}.form-sidebar__card p,.form-sidebar__card li{color:var(--muted);font-size:.84rem}.form-sidebar__card p:last-child,.form-sidebar__card ul:last-child{margin-bottom:0}.confirmation-hero__mark{background:var(--success);border-radius:50%;flex:none;place-items:center;width:78px;height:78px;font-size:2rem;display:grid;box-shadow:0 0 0 14px #ffffff14}.confirmation-layout{grid-template-columns:minmax(0,1fr) 330px;align-items:start;gap:28px;display:grid}.confirmation-card,.confirmation-next,.empty-state__inner{border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-sm);background:#fff;padding:clamp(24px,4vw,38px)}.confirmation-card__header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:20px;padding-bottom:22px;display:flex}.confirmation-card__header h2{font-family:var(--font-geist-mono), monospace;font-variant-numeric:tabular-nums;margin:0;font-size:clamp(1.55rem,4vw,2.4rem)}.confirmation-details,.work-order-fact-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;display:grid}.confirmation-details div,.work-order-fact-grid div,.work-order-plan-card dl div,.work-order-contact-card dl div{gap:4px;display:grid}.confirmation-details dt,.work-order-fact-grid dt,.work-order-plan-card dt,.work-order-contact-card dt{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;font-size:.75rem;font-weight:700}.confirmation-details dd,.work-order-fact-grid dd,.work-order-plan-card dd,.work-order-contact-card dd{color:var(--ink);margin:0;font-weight:650}.confirmation-card__notice{background:var(--orange-50);border-left:4px solid var(--orange-500);color:var(--ink-soft);border-radius:9px;margin:24px 0 0;padding:16px}.confirmation-next h2{margin-bottom:20px;font-size:1.45rem}.status-pill,.status-badge,.priority-badge,.test-data-label,.staff-created-label,.staff-preview-pill{white-space:nowrap;border-radius:999px;align-items:center;gap:7px;width:fit-content;padding:5px 9px;font-size:.7rem;font-weight:820;line-height:1.2;display:inline-flex}.status-pill--pending,.status-badge--pending-approval,.priority-badge--urgent,.priority-badge--attention,.priority-badge--high{background:var(--orange-50);color:var(--orange-700)}.status-pill--mock,.status-pill--setup,.test-data-label,.staff-preview-pill{background:var(--blurple-50);color:var(--blurple-900)}.staff-created-label{color:#175a46;background:#e4f3ec}.status-badge__dot{background:currentColor;border-radius:50%;width:7px;height:7px}.emergency-hero__911{color:#fff;background:#ffffff14;border:1px solid #ffffff38;border-radius:50%;flex:none;place-items:center;width:150px;height:150px;font-size:2.5rem;font-weight:850;display:grid}.contact-card-grid,.guidance-grid,.property-card-grid,.integration-provider-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;display:grid}.contact-card,.property-card,.integration-provider-card{border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-sm);background:#fff;padding:26px}.contact-card__order,.guidance-grid__marker,.integration-provider-card__mark{background:var(--blurple-50);width:42px;height:42px;color:var(--blurple-900);border-radius:11px;place-items:center;margin-bottom:24px;font-size:.78rem;font-weight:850;display:grid}.contact-card__phone{color:var(--blurple-900);font-variant-numeric:tabular-nums;margin-top:10px;font-size:1.16rem;font-weight:800;display:inline-block}.guidance-grid article{background:var(--surface-soft);border-radius:var(--radius-md);padding:26px}.routine-band{background:var(--blurple-50);border:1px solid var(--blurple-100);border-radius:var(--radius-md);padding:clamp(24px,4vw,38px)}.legal-layout{grid-template-columns:230px minmax(0,1fr);align-items:start;gap:54px;display:grid}.legal-nav{border:1px solid var(--line);border-radius:var(--radius-md);background:#fff;gap:9px;padding:18px;display:grid;position:sticky;top:24px}.legal-nav a{color:var(--muted);border-radius:8px;padding:8px 10px;font-size:.84rem}.legal-nav a:hover{background:var(--blurple-50);color:var(--blurple-900)}.legal-content{border:1px solid var(--line);border-radius:var(--radius-md);background:#fff;padding:clamp(26px,5vw,52px)}.legal-content section+section{border-top:1px solid var(--line);margin-top:30px;padding-top:30px}.legal-content h2{font-size:1.55rem}.legal-content p,.legal-content li{color:var(--muted)}.service-status-list{gap:11px;padding:0;list-style:none;display:grid}.service-status-list li{background:var(--surface-soft);border-radius:10px;justify-content:space-between;gap:20px;padding:13px 15px;display:flex}.empty-state{background:var(--surface-soft);padding:70px 0}.empty-state__inner{text-align:center;max-width:690px}.empty-state__mark,.staff-empty-state__mark,.staff-page-error__mark{background:var(--blurple-50);width:54px;height:54px;color:var(--blurple-900);border-radius:16px;place-items:center;margin:0 auto 18px;font-weight:850;display:grid}.public-footer{background:var(--ink);color:#dcd9e7;padding:54px 0 22px}.public-footer__grid{grid-template-columns:1.3fr repeat(2,.7fr);gap:50px;display:grid}.brand--footer .brand__mark{background:var(--orange-500);box-shadow:inset -8px -8px 0 var(--orange-700)}.brand--footer .official-logo{box-shadow:0 0 0 1px #ffffff1f}.brand--footer .brand__text strong{color:#fff}.brand--footer .brand__text small{color:#aaa5ba}.public-footer__brand p{color:#aaa5ba;max-width:420px;margin:20px 0 0;font-size:.86rem}.public-footer__group{align-content:start;gap:9px;display:grid}.public-footer__group strong{color:#fff;text-transform:uppercase;letter-spacing:.08em;margin-bottom:5px;font-size:.8rem}.public-footer__group a,.public-footer__group span{color:#c8c4d3;font-size:.85rem}.public-footer__bottom{color:#8f8a9e;border-top:1px solid #413d50;justify-content:space-between;align-items:center;gap:20px;margin-top:42px;padding-top:24px;font-size:.78rem;display:flex}.public-footer__status:before{background:var(--orange-500);content:"";border-radius:50%;width:7px;height:7px;margin-right:8px;display:inline-block}.staff-shell{background:#f5f4fa;min-height:100vh;display:flex;overflow-x:hidden}.staff-sidebar{z-index:50;background:var(--blurple-950);color:#fff;flex-direction:column;width:270px;padding:22px 18px;display:flex;position:fixed;inset:0 auto 0 0}.staff-sidebar__brand{border-bottom:1px solid #ffffff1f;justify-content:space-between;align-items:center;gap:12px;padding:0 6px 24px;display:flex}.staff-brand__mark{background:var(--orange-500);box-shadow:inset -7px -7px 0 var(--orange-700)}.staff-brand__text strong{color:#fff}.staff-brand__text small{color:#aaa5d3}.staff-sidebar__close,.staff-menu-button{width:40px;height:40px;color:inherit;cursor:pointer;background:0 0;border:0;border-radius:10px;place-items:center;display:none}.staff-nav{padding:26px 0}.staff-nav__eyebrow{color:#8580ad;letter-spacing:.11em;text-transform:uppercase;margin-bottom:10px;padding-inline:12px;font-size:.67rem;font-weight:800}.staff-nav__list{gap:5px;margin:0;padding:0;list-style:none;display:grid}.staff-nav__link{color:#c5c1e2;border-radius:10px;align-items:center;gap:11px;padding:10px 12px;font-size:.88rem;font-weight:620;display:flex}.staff-nav__link:hover,.staff-nav__link--active{color:#fff;background:#ffffff1a}.staff-nav__link--active{box-shadow:inset 3px 0 0 var(--orange-500)}.staff-nav__icon{width:27px;height:27px;font-family:var(--font-geist-mono), monospace;border:1px solid #ffffff21;border-radius:8px;place-items:center;font-size:.58rem;display:grid}.staff-sidebar__footer{border-top:1px solid #ffffff1f;gap:12px;margin-top:auto;padding:18px 6px 0;display:grid}.staff-user-card{align-items:center;gap:10px;min-width:0;display:flex}.staff-user-card__avatar,.staff-member-card__avatar{background:var(--blurple-700);color:#fff;border-radius:50%;flex:none;place-items:center;width:36px;height:36px;font-weight:800;display:grid}.staff-user-card__identity{gap:1px;min-width:0;display:grid}.staff-user-card__identity strong,.staff-user-card__identity small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.staff-user-card__identity strong{font-size:.8rem}.staff-user-card__identity small,.staff-sign-out{color:#9893ba;font-size:.68rem}.staff-sign-out:hover{color:#fff}.staff-workspace{flex:1;min-width:0;margin-left:270px}.staff-topbar{z-index:30;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#fffffff0;justify-content:space-between;align-items:center;gap:24px;height:74px;padding:0 32px;display:flex;position:sticky;top:0}.staff-topbar__title{gap:0;display:grid}.staff-topbar__title p{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;margin:0;font-size:.68rem;font-weight:700}.staff-topbar__title strong{font-size:.98rem}.staff-topbar__public-link{color:var(--blurple-900);font-size:.82rem;font-weight:740}.staff-main{width:min(1440px,100%);padding:30px 32px 60px}.staff-preview-banner{background:var(--orange-50);border:1px solid var(--orange-100);color:var(--orange-700);border-radius:10px;justify-content:space-between;align-items:center;gap:20px;margin-bottom:18px;padding:10px 14px;font-size:.77rem;display:flex}.staff-page{gap:22px;display:grid}.staff-page-header{justify-content:space-between;align-items:flex-end;gap:24px;padding:10px 0 4px;display:flex}.staff-page-header h1{margin-bottom:8px;font-size:clamp(2rem,4vw,3.2rem)}.staff-page-header p:last-child{max-width:720px;color:var(--muted);margin-bottom:0}.staff-page-header__actions{flex-wrap:wrap;gap:10px;display:flex}.staff-guide-sheet{border:1px solid var(--line);background:#fff;border-radius:16px;width:min(900px,100%);margin:0 auto;padding:34px;box-shadow:0 8px 28px #2118560f}.staff-guide-sheet__header{border-bottom:2px solid var(--blurple-900);justify-content:space-between;align-items:flex-start;gap:24px;padding-bottom:20px;display:flex}.staff-guide-sheet__header p{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;margin:0 0 5px;font-size:.72rem;font-weight:800}.staff-guide-sheet__header h2{margin:0;font-size:clamp(1.65rem,4vw,2.35rem)}.staff-guide-sheet__header>span{background:var(--blurple-50);color:var(--blurple-900);border-radius:999px;flex:none;padding:8px 11px;font-size:.74rem;font-weight:800}.staff-guide-rule{border-left:4px solid var(--orange-500);background:var(--orange-50);border-radius:0 10px 10px 0;margin:22px 0;padding:16px 18px}.staff-guide-rule h3,.staff-guide-rule p{margin:0}.staff-guide-rule h3{margin-bottom:5px;font-size:1rem}.staff-guide-rule p{color:var(--ink);font-size:.9rem;line-height:1.55}.staff-guide-steps{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.staff-guide-steps>section{border:1px solid var(--line);border-radius:12px;grid-template-columns:auto minmax(0,1fr);align-items:start;gap:12px;padding:17px;display:grid}.staff-guide-step-number{background:var(--blurple-900);color:#fff;width:30px;height:30px;font-family:var(--font-geist-mono), monospace;border-radius:9px;place-items:center;font-size:.76rem;font-weight:800;display:grid}.staff-guide-steps h3{margin:3px 0 8px;font-size:1rem}.staff-guide-steps ul{color:var(--muted);gap:6px;margin:0;padding-left:18px;font-size:.82rem;line-height:1.45;display:grid}.staff-guide-sheet__footer{border-top:1px solid var(--line);color:var(--muted);align-items:baseline;gap:8px;margin-top:20px;padding-top:18px;font-size:.8rem;display:flex}.staff-guide-sheet__footer strong{color:var(--ink);flex:none}.staff-stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.staff-stat-card{border:1px solid var(--line);background:#fff;border-radius:15px;min-height:134px;padding:20px;position:relative;overflow:hidden}.staff-stat-card:after{content:"";border:18px solid #5547d90f;border-radius:50%;width:86px;height:86px;position:absolute;bottom:-28px;right:-24px}.staff-stat-card--urgent{border-top:3px solid var(--danger)}.staff-stat-card--warning,.staff-stat-card--attention{border-top:3px solid var(--orange-500)}.staff-stat-card__icon{background:var(--blurple-50);width:32px;height:32px;color:var(--blurple-900);font-family:var(--font-geist-mono), monospace;border-radius:9px;place-items:center;margin-bottom:16px;font-size:.62rem;font-weight:800;display:grid}.staff-stat-card strong{margin-bottom:4px;font-size:1.7rem;line-height:1;display:block}.staff-stat-card p{color:var(--muted);margin:0;font-size:.76rem}.staff-panel,.work-order-controls{border:1px solid var(--line);background:#fff;border-radius:15px;min-width:0;padding:22px;box-shadow:0 5px 16px #21185609}.staff-panel__header,.work-order-controls__heading,.property-card__header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:16px;padding-bottom:16px;display:flex}.staff-panel__header h2,.work-order-controls__heading h2,.property-card__header h2{margin:0;font-size:1.15rem}.staff-panel__count{background:var(--blurple-50);min-width:28px;height:28px;color:var(--blurple-900);border-radius:999px;place-items:center;padding:0 7px;font-size:.72rem;font-weight:800;display:grid}.work-order-filters,.activity-filters{background:var(--surface-soft);border-radius:12px;grid-template-columns:minmax(220px,1.4fr) repeat(3,minmax(150px,.65fr)) auto;align-items:end;gap:10px;padding:14px;display:grid}.work-order-filters label,.activity-filters label{gap:5px;display:grid}.work-order-filters__search{position:relative}.work-order-filters__search-icon{z-index:1;color:var(--muted);pointer-events:none;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.work-order-filters__search input{padding-left:34px}.staff-queue-shortcuts{flex-wrap:wrap;gap:8px;margin-bottom:14px;display:flex}.work-order-table-wrap{overflow-x:auto}.work-order-table{border-collapse:collapse;width:100%;font-size:.8rem}.work-order-table th{background:var(--surface-soft);color:var(--muted);text-align:left;text-transform:uppercase;letter-spacing:.05em;white-space:nowrap;padding:11px 12px;font-size:.68rem;font-weight:780}.work-order-table td{border-top:1px solid var(--line);vertical-align:middle;padding:13px 12px}.work-order-table tbody tr:hover{background:#fbfaff}.work-order-table__primary{gap:2px;display:grid}.work-order-table__primary strong{font-size:.82rem}.work-order-table__primary small{max-width:270px;color:var(--muted);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.work-order-reference,.work-order-controls__reference{color:var(--blurple-900);font-family:var(--font-geist-mono), monospace;white-space:nowrap;font-size:.75rem;font-weight:760}.work-order-table__open{color:var(--blurple-900);font-weight:750}.work-order-detail-header{justify-content:space-between;align-items:flex-end;gap:24px;display:flex}.work-order-detail-header__main h1{margin:8px 0;font-size:clamp(2rem,4vw,3rem)}.work-order-detail-header__labels,.work-order-detail-header__status{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.staff-breadcrumb{color:var(--muted);font-size:.78rem;font-weight:680}.work-order-attention{background:var(--danger-soft);color:var(--danger);border:1px solid #f0caca;border-radius:11px;align-items:flex-start;gap:14px;padding:14px 16px;display:flex}.work-order-attention__mark{font-weight:900}.work-order-controls__actions{flex-wrap:wrap;gap:9px;display:flex}.staff-action-message{border-radius:10px;margin-bottom:14px;padding:12px 14px;font-size:.82rem}.staff-action-message--success{background:var(--success-soft);color:var(--success)}.staff-action-message--error{background:var(--danger-soft);color:var(--danger)}.work-order-detail-layout{grid-template-columns:minmax(0,1.5fr) minmax(300px,.65fr);align-items:start;gap:18px;display:grid}.work-order-detail-main,.work-order-detail-sidebar{gap:18px;min-width:0;display:grid}.work-order-issue__description{white-space:pre-wrap;margin-bottom:20px}.work-order-fact-grid__wide{grid-column:1/-1}.work-order-plan-card dl,.work-order-contact-card dl{gap:13px;margin:0;display:grid}.work-order-attachment-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.work-order-attachment{background:var(--surface-soft);border:1px solid var(--line);border-radius:10px;align-items:center;gap:12px;padding:12px;display:flex}.work-order-attachment__file{background:var(--blurple-100);width:38px;height:38px;color:var(--blurple-900);border-radius:9px;place-items:center;font-size:.65rem;font-weight:820;display:grid}.work-order-attachment__meta{min-width:0;display:grid}.work-order-attachment__meta strong,.work-order-attachment__meta small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.work-order-attachment__meta small{color:var(--muted)}.work-order-note-list,.work-order-integration-list,.integration-attempt-list,.staff-member-list,.staff-check-list{gap:10px;margin:0;padding:0;list-style:none;display:grid}.work-order-note,.work-order-integration,.integration-attempt,.staff-member-card,.staff-check-list__item{background:var(--surface-soft);border:1px solid var(--line);border-radius:10px;padding:13px 14px}.work-order-note--private{border-left:3px solid var(--blurple-700)}.work-order-integration,.integration-attempt{justify-content:space-between;align-items:center;gap:16px;display:flex}.work-order-integration__provider,.integration-attempt__main{min-width:0}.work-order-integration__provider,.integration-attempt__provider,.integration-attempt__title{font-weight:750}.work-order-integration__status,.integration-attempt__meta{color:var(--muted);font-size:.73rem}.work-order-integration__error,.integration-attempt__error,.integration-retry-control__error{color:var(--danger);font-size:.76rem}.integration-attempt--failed,.work-order-integration--failed{background:var(--danger-soft);border-color:#f0caca}.integration-summary,.property-summary{flex-wrap:wrap;gap:10px;display:flex}.integration-summary>*,.property-summary>*{border:1px solid var(--line);background:#fff;border-radius:10px;padding:11px 14px}.integration-provider-card__mark{margin-bottom:16px}.integration-configuration-warning,.test-data-notice{background:var(--warning-soft);color:var(--warning);border:1px solid #f0d9aa}.integration-attempt__actions,.integration-retry-control{align-items:center;gap:9px;display:flex}.property-card{padding:0;overflow:hidden}.property-card__header,.property-card__body,.property-card__footer{padding:18px 20px}.property-card__header{background:var(--blurple-50);margin:0}.property-card__number{color:var(--blurple-900);font-family:var(--font-geist-mono), monospace;font-size:.68rem;font-weight:800}.property-card__metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.property-card__metrics div{background:var(--surface-soft);border-radius:9px;padding:12px}.property-card__footer{border-top:1px solid var(--line);color:var(--blurple-900);font-size:.78rem;font-weight:750}.staff-settings-layout{grid-template-columns:minmax(0,1.2fr) 340px;align-items:start;gap:18px;display:grid}.staff-settings-sidebar{gap:18px;display:grid}.staff-member-card{align-items:center;gap:12px;display:flex}.staff-member-card__role{color:var(--muted);margin-left:auto;font-size:.72rem}.staff-check-list__item{align-items:flex-start;gap:10px;display:flex}.staff-check-list__item:before{color:var(--muted);content:"○";font-weight:850}.staff-check-list__item--complete:before{color:var(--success);content:"✓"}.staff-check-list__item--warning:before{color:var(--orange-600);content:"!"}.activity-timeline{gap:0;margin:0;padding:0;list-style:none;display:grid;position:relative}.activity-timeline__item{grid-template-columns:26px minmax(0,1fr);gap:14px;padding-bottom:24px;display:grid;position:relative}.activity-timeline__item:before{background:var(--line);content:"";width:1px;position:absolute;top:22px;bottom:0;left:10px}.activity-timeline__item:last-child:before{display:none}.activity-timeline__mark{z-index:1;border:5px solid var(--blurple-100);background:var(--blurple-700);border-radius:50%;width:21px;height:21px;position:relative}.activity-timeline__mark--completed,.activity-timeline__mark--success{background:var(--success);border-color:#d2efdc}.activity-timeline__mark--failed,.activity-timeline__mark--error{background:var(--danger);border-color:#f4d0d0}.activity-timeline__content{min-width:0;padding-bottom:4px}.activity-timeline__content p{margin-bottom:4px}.activity-timeline__meta{color:var(--muted);font-size:.72rem}.staff-empty-state{text-align:center;padding:36px}.staff-empty-state--compact{padding:22px}.staff-empty-state__mark{margin-inline:auto}.staff-loading__header,.staff-loading__panel,.staff-loading__stats>*{background:linear-gradient(100deg,#eceaf3 25%,#f8f7fc 50%,#eceaf3 75%) 0 0/200% 100%;border-radius:12px;animation:1.5s linear infinite staff-shimmer}.staff-loading__header{height:80px}.staff-loading__stats{grid-template-columns:repeat(4,1fr);gap:14px;display:grid}.staff-loading__stats>*{height:125px}.staff-loading__panel{height:320px}@keyframes staff-shimmer{to{background-position:-200% 0}}.staff-modal-backdrop{z-index:100;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#110d2cab;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.staff-modal{background:#fff;border-radius:18px;width:min(680px,100%);max-height:min(88vh,820px);overflow:hidden;box-shadow:0 34px 100px #0a071f61}.staff-modal__header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:18px;padding:22px 24px;display:flex}.staff-modal__header h2{margin-bottom:7px;font-size:1.4rem}.staff-modal__header p{color:var(--muted);margin:0;font-size:.85rem}.staff-modal__close{background:var(--surface-soft);width:36px;height:36px;color:var(--muted);cursor:pointer;border:0;border-radius:9px;flex:none;font-size:1.25rem}.staff-modal__body{max-height:calc(88vh - 110px);padding:24px;overflow-y:auto}.staff-action-form{gap:18px;display:grid}.staff-action-form__grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.staff-action-form fieldset{border:1px solid var(--line);border-radius:10px;flex-wrap:wrap;gap:12px 20px;padding:14px;display:flex}.staff-action-form fieldset legend{padding:0 6px}.staff-action-form__footer{border-top:1px solid var(--line);justify-content:flex-end;gap:9px;padding-top:16px;display:flex}.staff-emergency-form{gap:18px;display:grid}.staff-emergency-form__section{gap:20px;display:grid}.staff-emergency-form__grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;display:grid}.staff-emergency-form label{align-content:start;gap:8px;min-width:0;display:grid}.staff-emergency-form label>span,.staff-emergency-form fieldset>legend{color:var(--ink-soft);font-size:.88rem;font-weight:740}.staff-emergency-form label>span small{color:var(--muted);font-size:.74rem;font-weight:520}.staff-emergency-form input:not([type=radio]),.staff-emergency-form select,.staff-emergency-form textarea{border:1px solid var(--line-strong);width:100%;min-height:46px;color:var(--ink);background:#fff;border-radius:10px;padding:11px 13px;transition:border-color .15s,box-shadow .15s}.staff-emergency-form textarea{resize:vertical;min-height:106px}.staff-emergency-form input:not([type=radio]):focus,.staff-emergency-form select:focus,.staff-emergency-form textarea:focus{border-color:var(--blurple-700);outline:0;box-shadow:0 0 0 4px #5547d91c}.staff-emergency-form [aria-invalid=true]{border-color:var(--danger)}.staff-emergency-form__source-grid{border:0;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:0;display:grid}.staff-emergency-form__mode-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.staff-emergency-form__source-grid label{border:1px solid var(--line);cursor:pointer;border-radius:12px;grid-template-columns:auto 1fr;align-items:start;padding:16px}.staff-emergency-form__source-grid label:has(input:checked){border-color:var(--blurple-700);box-shadow:inset 0 0 0 1px var(--blurple-700);background:#f3f1ff}.staff-emergency-form__source-grid input,.staff-emergency-form__follow-up input{width:18px;height:18px;accent-color:var(--blurple-700);margin-top:2px}.staff-emergency-form__source-grid span{gap:5px;display:grid}.staff-emergency-form__source-grid span small{color:var(--muted);font-size:.78rem;font-weight:480;line-height:1.45}.staff-emergency-form__follow-up{border:1px solid var(--line);border-radius:10px;flex-wrap:wrap;gap:12px 22px;padding:16px;display:flex}.staff-emergency-form__follow-up legend{padding:0 6px}.staff-emergency-form__follow-up label{align-items:center;gap:8px;display:flex}.staff-emergency-form__submit{color:#fff;background:#173f35;border-radius:15px;justify-content:space-between;align-items:center;gap:24px;padding:22px;display:flex}.staff-emergency-form__submit>div{gap:5px;display:grid}.staff-emergency-form__submit span{color:#ffffffc7;max-width:720px;font-size:.84rem;line-height:1.5}.staff-form-alert{color:var(--danger);background:#fff0ef;border:1px solid #efb6b2;border-radius:11px;gap:4px;padding:15px 17px;display:grid}.staff-form-error{color:var(--danger);font-size:.78rem;font-weight:620}.reschedule-page{background:radial-gradient(circle at 84% 12%, #9c5c341a, transparent 28rem), var(--surface-soft);min-height:70vh;padding:clamp(42px,8vw,86px) 20px}.reschedule-card{border:1px solid var(--line);width:min(720px,100%);box-shadow:var(--shadow-md);background:#fff;border-radius:20px;gap:24px;margin:0 auto;padding:clamp(24px,5vw,46px);display:grid}.reschedule-card h1{color:var(--blurple-950);margin:0;font-size:clamp(2rem,6vw,3.25rem);line-height:1.05}.reschedule-card__intro{color:var(--muted);margin:-10px 0 0}.reschedule-form{gap:20px;display:grid}.reschedule-form>label{color:var(--ink-soft);gap:8px;font-size:.9rem;font-weight:740;display:grid}.reschedule-form input{border:1px solid var(--line-strong);width:100%;min-height:50px;color:var(--ink);background:#fff;border-radius:10px;padding:12px 14px}.reschedule-form input:focus{border-color:var(--blurple-700);outline:0;box-shadow:0 0 0 4px #5547d91c}.reschedule-form label small,.reschedule-current small{color:var(--muted);font-size:.78rem;font-weight:500;line-height:1.5}.reschedule-current,.reschedule-policy,.reschedule-exception,.reschedule-unavailable,.reschedule-success{border-radius:12px;padding:18px}.reschedule-current{background:var(--blurple-50);border:1px solid var(--blurple-100);gap:5px;display:grid}.reschedule-current>span{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:.74rem;font-weight:760}.reschedule-policy{background:var(--orange-50);border:1px solid var(--orange-100)}.reschedule-policy p,.reschedule-exception p,.reschedule-unavailable p,.reschedule-success p{color:var(--muted);margin:7px 0 0;font-size:.88rem;line-height:1.6}.reschedule-exception{border:1px solid var(--line)}.reschedule-exception h2,.reschedule-unavailable h2,.reschedule-success h2{margin:0;font-size:1.15rem}.reschedule-unavailable,.reschedule-success{background:#e4f3ec;border:1px solid #b8ddcf;gap:12px;display:grid}.reschedule-success{grid-template-columns:auto 1fr}.reschedule-success>span{color:#fff;background:#175a46;border-radius:50%;place-items:center;width:38px;height:38px;font-weight:850;display:grid}.reschedule-unavailable .button,.reschedule-success .button{margin-top:14px}.staff-sign-in{background:#fff;grid-template-columns:minmax(0,1fr) minmax(380px,.8fr);min-height:100vh;display:grid}.staff-sign-in__panel{align-content:center;padding:clamp(32px,7vw,100px);display:grid}.staff-sign-in__brand{align-items:center;gap:12px;margin-bottom:70px;display:flex}.staff-sign-in__copy{max-width:580px}.staff-sign-in__copy h1{margin-bottom:20px;font-size:clamp(2.6rem,5vw,4.4rem)}.staff-sign-in__copy>p{color:var(--muted);margin-bottom:28px;font-size:1.05rem}.staff-sign-in__security-note,.staff-sign-in__alert{border-radius:11px;margin-top:22px;padding:14px 16px;font-size:.82rem}.staff-sign-in__security-note{background:var(--blurple-50);color:var(--blurple-950)}.staff-sign-in__alert{background:var(--danger-soft);color:var(--danger)}.staff-sign-in__back{color:var(--blurple-900);margin-top:26px;font-size:.84rem;font-weight:740;display:inline-block}.staff-sign-in__visual{background:radial-gradient(circle at 70% 20%, #f26b2a4d, transparent 25%), var(--blurple-950);place-items:center;padding:50px;display:grid}.staff-sign-in__visual-card{color:#fff;background:#ffffff1a;border:1px solid #ffffff29;border-radius:24px;width:min(430px,100%);padding:32px;box-shadow:0 26px 80px #08052059}.staff-sign-in__visual-card h2{color:#fff}.staff-sign-in__visual-card p,.staff-sign-in__visual-card li{color:#d0cbed}@media (width<=1100px){.staff-stats,.work-order-filters,.activity-filters{grid-template-columns:repeat(2,minmax(0,1fr))}.work-order-filters__search{grid-column:1/-1}.contact-card-grid,.guidance-grid,.property-card-grid,.integration-provider-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=900px){.public-nav{display:none}.public-header__inner{gap:12px}.public-mobile-actions{align-items:center;gap:8px;display:flex}.home-hero__grid,.split-section,.form-layout,.confirmation-layout,.legal-layout,.staff-settings-layout,.work-order-detail-layout{grid-template-columns:1fr}.home-hero__card{max-width:620px}.process-grid{grid-template-columns:1fr}.process-card{min-height:0}.process-card__number{margin-bottom:20px}.form-sidebar,.legal-nav{position:static}.staff-sidebar{transition:transform .18s;transform:translate(-105%)}.staff-sidebar--open{transform:translate(0)}.staff-sidebar__close,.staff-menu-button{display:grid}.staff-sidebar-scrim{z-index:40;background:#110d2c8c;border:0;position:fixed;inset:0}.staff-workspace{margin-left:0}.staff-topbar,.staff-main{padding-inline:20px}.staff-sign-in{grid-template-columns:1fr}.staff-sign-in__visual{display:none}}@media (width<=680px){.tenant-status-actions__buttons{flex-direction:column}.tenant-status-actions .button{width:100%}.site-container{width:min(100% - 24px,1120px)}.public-header__inner{min-height:72px}.public-header .official-logo{background-position-y:-36px;width:158px;height:42px}.brand__text small{display:none}.public-nav{gap:10px}.public-nav .button{min-height:40px;padding:9px 12px;font-size:.8rem}.emergency-banner__inner{flex-direction:column;align-items:flex-start;gap:8px;padding-block:12px}.emergency-banner__copy{align-items:flex-start}.emergency-banner__signal{margin-top:.52em}.emergency-banner__link{padding-left:21px}.home-hero{padding-top:54px}.home-hero__actions,.contact-band__actions,.staff-sign-in__actions,.empty-state__actions{width:100%;display:grid}.home-hero__actions .button,.contact-band__actions .button,.staff-sign-in__actions .button,.empty-state__actions .button{width:100%}.trust-list{display:grid}.contact-band{flex-direction:column;align-items:stretch}.page-intro__inner,.emergency-hero__inner,.confirmation-hero__inner{flex-direction:column;justify-content:center;align-items:flex-start;min-height:300px;padding-block:52px}.page-intro__aside,.confirmation-hero__mark,.emergency-hero__911{width:100%;max-width:none}.confirmation-hero__mark,.emergency-hero__911{border-radius:14px;height:64px}.form-grid--two,.choice-card-grid,.confirmation-details,.work-order-fact-grid,.staff-action-form__grid,.staff-emergency-form__grid,.staff-emergency-form__source-grid,.work-order-attachment-grid,.public-footer__grid,.contact-card-grid,.guidance-grid,.property-card-grid,.integration-provider-grid,.staff-stats,.staff-loading__stats,.work-order-filters,.activity-filters{grid-template-columns:1fr}.choice-card{min-height:0}.form-submit-row,.staff-page-header,.work-order-detail-header,.confirmation-card__header,.public-footer__bottom,.work-order-integration,.integration-attempt{flex-direction:column;align-items:stretch}.button--submit{width:100%}.legal-content,.form-section,.staff-panel,.work-order-controls{padding:20px}.service-status-list li{flex-direction:column;align-items:flex-start}.staff-topbar__public-link{display:none}.staff-main{padding:22px 12px 48px}.staff-preview-banner{flex-direction:column;align-items:flex-start}.staff-guide-sheet{padding:22px}.staff-guide-sheet__header,.staff-guide-sheet__footer{flex-direction:column;align-items:flex-start}.staff-guide-steps{grid-template-columns:1fr}.staff-modal-backdrop{align-items:end;padding:0}.staff-modal{border-radius:18px 18px 0 0;max-height:94vh}.staff-modal__body{max-height:calc(94vh - 110px)}.staff-action-form__footer{flex-direction:column-reverse}.staff-action-form__footer .button{width:100%}.staff-emergency-form__submit{flex-direction:column;align-items:stretch}.staff-emergency-form__submit .button{width:100%}.staff-sign-in__panel{padding:28px 20px 50px}.staff-sign-in__brand{margin-bottom:48px}}@media (width<=380px){.public-header .official-logo{background-position-y:-28px;width:124px;height:34px}}@media print{@page{size:letter;margin:.45in}body{background:#fff}.staff-sidebar,.staff-sidebar-scrim,.staff-topbar,.staff-preview-banner,.staff-guide-page>.staff-breadcrumb,.staff-guide-page>.staff-page-header{display:none!important}.staff-shell,.staff-workspace{min-height:0;display:block}.staff-main{width:100%;padding:0}.staff-guide-page,.staff-guide-sheet{width:100%;display:block}.staff-guide-sheet{box-shadow:none;border:0;border-radius:0;padding:0}.staff-guide-rule,.staff-guide-steps>section{break-inside:avoid}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.maintenance-filters,.maintenance-line,.maintenance-totals{grid-template-columns:repeat(auto-fit,minmax(min(220px,100%),1fr));gap:1rem;display:grid}.maintenance-filters{align-items:end}.maintenance-filters label,.maintenance-line label{gap:.4rem;font-size:1rem;display:grid}.maintenance-line{border-bottom:1px solid #cbd5e1;margin-bottom:1rem;padding:1rem 0}.maintenance-line input,.maintenance-line textarea,.maintenance-filters input,.maintenance-filters select{color:#182434;width:100%;min-width:0;font:inherit;background:#fff;border:1px solid #94a3b8;border-radius:.4rem;padding:.65rem}.maintenance-line textarea{min-height:100px}.maintenance-billing fieldset{border:0;min-width:0;padding:0}.maintenance-billing h3{margin-top:1.5rem}.maintenance-check{align-items:flex-start;gap:.6rem;margin:1rem 0;line-height:1.6;display:flex}.maintenance-check input{margin-top:.4rem}.maintenance-actions{flex-wrap:wrap;gap:.8rem;display:flex}.maintenance-small{color:#475569;font-size:.875rem;line-height:1.5}.maintenance-task{border-top:1px solid #cbd5e1;padding:1rem 0}.maintenance-task h4{margin:0;font-size:1.1rem}.maintenance-task p{margin:.55rem 0;line-height:1.6}.maintenance-totals>div{background:#f0f4fa;border-left:4px solid #ef7b32;padding:1rem}.maintenance-table{overflow:auto}.maintenance-table td,.maintenance-table th{text-align:left;border-bottom:1px solid #cbd5e1;padding:.65rem}.maintenance-billing button:not(.button){color:#182434;background:#f0f4fa;border:1px solid #94a3b8;border-radius:.4rem;padding:.55rem .8rem}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}
